Phone: +90 549 495 2121
FREQUENTLY ASKED QUESTIONS
Find answers to your questions about the power connection for your upcoming project.
Can't find an answer? Contact us directly, and our professional technical team will help you.
Can't find an answer? Contact us directly, and our professional technical team will help you.
What is a mobile (truck-mounted) generator, and how does it differ from a stationary set?
- A self-contained generator on a truck chassis: plug in and power up anywhere.
- Nationwide—dispatch from Antalya to all 81 provinces.
- We recommend booking as early as possible before your project days to ensure availability.
- One day (24 hours).
- Our trucks arrive fueled for your immediate use. You need to return it with the same gas level.
How do I calculate the kVA I need?
Add total kW load, divide by 0.8 (power factor), then choose the next higher kVA rating.
Can your units run sensitive electronics or medical devices?
Yes—Stamford alternators provide ±1 % voltage regulation and low THD.
Add total kW load, divide by 0.8 (power factor), then choose the next higher kVA rating.
Can your units run sensitive electronics or medical devices?
Yes—Stamford alternators provide ±1 % voltage regulation and low THD.
How quickly can you deliver after confirmation?
Upon availability, within 4 hours in Antalya; 24 hours anywhere else in Türkiye.
Do you supply cables and distribution panels?
Yes—Powerlock cables and mobile distribution units are available on request.
Can I parallel (synchronize) multiple units?
Yes—our 385 kVA sets sync via ComAp controllers.
How loud is the generator at 7 m distance?
65–70 dB(A) with sound-insulated body.
Upon availability, within 4 hours in Antalya; 24 hours anywhere else in Türkiye.
Do you supply cables and distribution panels?
Yes—Powerlock cables and mobile distribution units are available on request.
Can I parallel (synchronize) multiple units?
Yes—our 385 kVA sets sync via ComAp controllers.
How loud is the generator at 7 m distance?
65–70 dB(A) with sound-insulated body.
How many hours can the onboard diesel tanks support at 75 % load?
385 kVA truck ≈ 16 h (1 000 L); 145 kVA truck ≈ 10 h (500 L).
What emission standards do your Volvo engines meet?
EU Stage III A / EPA Tier 3.
385 kVA truck ≈ 16 h (1 000 L); 145 kVA truck ≈ 10 h (500 L).
What emission standards do your Volvo engines meet?
EU Stage III A / EPA Tier 3.
Do you provide on-site technicians during operation?
Optional—standby techs are available 24/7.
What happens if a fault occurs out of hours?
Our hotline dispatches a technician or a swap-out unit immediately.
Can the generator operate in extreme heat?
Yes—rated for −10 °C to +50 °C with derating beyond +40 °C.
Do you offer training for my site staff?
Free handover briefing & optional extended training on request.
Optional—standby techs are available 24/7.
What happens if a fault occurs out of hours?
Our hotline dispatches a technician or a swap-out unit immediately.
Can the generator operate in extreme heat?
Yes—rated for −10 °C to +50 °C with derating beyond +40 °C.
Do you offer training for my site staff?
Free handover briefing & optional extended training on request.
What mobile power distribution units (PDUs) are available?
400 A, 125 A, and compact spider boxes with Socapex, CEE and Powerlock outputs. Learn more here.
Can I rent additional cable sets?
Absolutely—copper Powerlock, CEE and single-phase leads up to 50 m.
400 A, 125 A, and compact spider boxes with Socapex, CEE and Powerlock outputs. Learn more here.
Can I rent additional cable sets?
Absolutely—copper Powerlock, CEE and single-phase leads up to 50 m.
Get Power for Your Project
Fill the form or call us to discuss everything in detail and find the perfect solution for your needs.
+90 549 495 2121
+90 242 311 9616
info@dorukpower.com
+90 549 495 2121
+90 242 311 9616
info@dorukpower.com
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